Chaps Restaurant
3.2/5
Opening at 11:00 am
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Chaps Restaurant was started in 1982. It is a family business that has grown into so much more. We offer casual dining with great food and friendly southern hospitality. Everyone feels welcome here at Chaps which makes it a great place for family and friends. We have become famous for wings throughout Ontario. We have won the Burlington Posts Best Wings in Town Award for 20 years running. We are more than just wings here at Chaps. We have won awards for Best Ribs as well as Best place to celebrate with your family. Our menu offers everything from home cooked meals to our chef’s unique southern creations. We have separate dining areas perfect for private parties up to 80 people. In the warm weather you can relax on our beautiful patio and enjoy the desert waterfall. On cooler nights you can sit by the stone fireplace and enjoy a cooked meal. We have 10 big screen televisions throughout the bar and restaurant to accommodate the sport lovers in your group. We also have over 25 years more... See more text

Cuisine type

  • American Cuisine,

Dishes

  • Hamburger,

Atmosphere

  • Casual,

Products and Services

  • Barbecue,
  • Local Business,

Languages Spoken

  • English,
Location
3419 Fairview St, Burlington, ON L7N 2R4
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Rates:

  • $11 To $25,

Methods of Payment:

Ratings & Reviews - Chaps Restaurant

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3.2/5
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Restaurantica12
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Our lunch visit was not relaxing or enjoyable...

Our lunch visit was not relaxing or enjoyable. We sat in 3 different places before we were comfortable with the temp of the room and the steadiness of the table. Our waitress didn't come to our table for a long time; perhaps 10 minutes. She incorrectly ordered our meal, one of us waited until the end of the meal for the corrected food to come. Other meals came cold with the chicken so overcooked it was impossible to eat, but by then we knew we were already on a roll with bad luck. No adjustment was made on our bill. With so many other places in Burlington to dine, this will be at the bottom of the list for us.

Atmosphere: 2/5
Food: 2/5
Service: 2/5
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Restaurantica12
By

Sat in one of the small diningrooms, a bit of a...

Sat in one of the small diningrooms, a bit of a tight squeeze, thank goodness our waitress was tiny. Overall a pleasant experience, very prompt and polite. Noticed our waitress was busy serving her tables as well as clearing and cleaning the tables while the three girls at the hostess stand stood around. When she asked for help they did not respond, not good to do on a busy Friday night.

Atmosphere: 4/5
Food: 4/5
Service: 5/5
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Restaurantica12
By

Well the waitress got my beer right anyway...

Well the waitress got my beer right anyway ! 45 minutes for my food.Seems the staff are more interested in flirting with each other then tending to their job ! I'd hate to see what goes on when their not busy

Atmosphere: 1/5
Food: 2/5
Service: 1/5
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Restaurantica12
By

Worst service I have ever had at ANY restaurant...

Worst service I have ever had at ANY restaurant. Took 20 minutes from when we sat down to when we were seen the first time by the waitress. And only after another waitress noticed and offered us a drink. Our waitress promptly scolded her for attending to us. 3 large appetizers arrived WITH the main coarse, forcing us to choose which dish would get cold first. We choose to eat the main course and leave the apps. The steak was over done, and the rest of the food was marginally good. The waitress never came back during the meal to top up our drinks. Another thing is we saw the same waitress serving another table, holding a "doggie bag" tray OPEN under her arm, while she put the customer's left overs into another tray. She then returned the unused "under arm tray" to the pile of other trays. I pitty the unsuspecting customer who will receive the sweaty armpit left over tray. All in all.. Horrible. No tip was left at all.

Atmosphere: 1/5
Food: 2/5
Service: 1/5
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Restaurantica12
By

A family favourite for years (when Chaps was...

A family favourite for years (when Chaps was still in Hamilton)! Now, even though we are all grown up and live in other cities, we still come home and drive to Burlington for a platter of wings. I cannot really comment on the other food but the wings are the best we've had. But you have to be a fan of the dusted AND sauce wings...

Atmosphere: 4/5
Food: 5/5
Service: 4/5
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