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Service can be inconsistent depending on your waitress, but this particular Chaps is famous for their "wings". You get the best Buffalo style chicken wings this side of the border and I'm not kidding.. you should try a party platter of breaded medium wings with snakebite sauce on the side. yum!
The food was great. The best chicken wings in Burlington! The waitress was not the best. She did not come by often and took a long time to get food. The taco salad was ordered without meat for a vegitarian, but had some chicken in it!
Now, the wings are a still a solid 9.999. Other selections are hit or miss - but if the latter, not by too much. Remains a dependable staple watering hole - familiar, unpretentious, friendly.
I go to chaps all the time because the food is amazing, and most of the time the service is good to. But there is one waitress who is not to pleasent, and argues with me when I am deciding what to eat, and because I am a teenager she seems to think that me and my friends don't deserve to be treated with respect. I do not like that especially since I am not rude to her. I really try to avoid getting her next time. Hopefully she left along with the old location.
I was really upset when near the end of our dinner we found people standing around us waiting for our table. One lady asked for our table and one man with his son sat down right next to me on the couch seat waiting for me to leave. There were people all over watching you finish so they could grab your seat. I felt sorry for the people waiting their turn at the front desk. This is a safety issue as there were too many people in that small area standing around. I felt hurried and harassed.Where was the manager and why did they allow the people to be there and not wait at the front door???
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