The 4 questions to ask when diagnosed by your doctor

October 25, 2015

Have you had a long talk with a family doctor recently? If you have, chances are it was on an airplane or at a cocktail party — anywhere but the exam room. The drive-by office visit has become the norm in many clinics. Doctors rush from one appointment to the next, keeping one eye on a patient's chart and the other on the clock. It's not necessarily their fault. Whether your doctor has ordered a test, is giving you a diagnosis, or prescribing a treatment, here are four key questions you should always ask to ensure you are receiving the best treatment possible.

The 4 questions to ask when diagnosed by your doctor

Time constraints and your doctor

Primary care doctors are unlike auto mechanics and plumbers in one key respect: they get paid per appointment, not for how much time they spend with a patient. Some general practitioners have publicly complained that insurers require them to spend no more than seven minutes with a patient on average.

  • There is evidence that when doctors rush, good medicine suffers. For example, a 2006 study found that gastroenterologists in one practice who spent more than six minutes performing the critical withdrawal phase of a colonoscopy detected polyps (potentially cancerous growths) in 28 percent of patients.
  • Doctors who spent less than six minutes withdrawing the scope detected polyps in just 12 percent of patients.
  • Even more worrisome: the go-go doctors who raced through colonoscopies detected full-blown colon cancer less than half as often as their more methodical colleagues.

If your doctor orders a diagnostic test

  • What will this test tell you?
  • How is it performed? Is it painful?
  • How accurate is it?
  • How will the results be used?

If you receive a diagnosis

  • What is the technical name of this disease?
  • What is my outlook?
  • What can I expect to happen?
  • What treatment do you recommend?

If your doctor prescribes a treatment plan

  • What are the risks and benefits?
  • How effective is it?
  • How long before we know whether it's working?
  • What other options do I have?

If you feel your doctor is rushing through your office visits, "find another doctor" says Arthur Levin, MPH, director of the Center for Medical Consumers, a nonprofit advocacy organization based in New York. "There are practices out there that are organized very efficiently," he says, allowing doctors to take more time with patients and still turn a profit. Don't be afraid to take your time asking the important questions.

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